DANGEROUS DELIGHTS 2.0 — RETURN & CANCELLATION POLICY
THE GENERAL PRINCIPLE
All customized merchandise, event ticket packages, and curated experiences are produced to order or tied to strict logistics. Therefore, all sales are final.
1. TICKETED EVENT PACKAGES & SUBSCRIPTIONS
Once an admission package (Delta, Gold, Silver, Platinum) or pre-sale ticket is purchased, it cannot be refunded or exchanged due to schedule conflicts. Access rights are transferable to another vetted patron up to 48 hours prior to the event, subject to final approval by Madam Queen. If the event is officially postponed, your package automatically rolls over to the new dates.
2. BRANDED MERCHANDISE & CUSTOM GEAR
Any physical item featuring custom printing, custom embroidery, or specific personalization is strictly non-returnable once it enters production. Standard run inventory (e.g., unopened barware) may be eligible for return within 14 days of delivery. Standard returns are subject to a strict 20% logistics restructuring fee. Items must be unwashed, unworn, and in pristine condition.
3. HYGIENE DISQUALIFICATIONS & DEFECTS
For health and safety reasons, intimate silk wear, lace apparel, and opened fragrances are completely exempt from returns or exchanges under any circumstances. Manufacturing defects or transit damages must be reported to the concierge within 3 business days of delivery with photographic proof for a complimentary replacement or ledger credit.
4. APPOINTMENT CANCELLATIONS (THE 72-HOUR RULE)
Cancellations or structural changes to scheduled appointments (Soirées & Long Plays) made 72 hours or more in advance will receive a 50% credit toward their future ledger. Any cancellations or no-shows occurring inside the 72-hour window trigger a complete loss of the primary contribution to protect our talent court's schedule.
"DISCRETION IS OUR STANDARD; COMPLIANCE IS YOURS."
— THE ARCHITECTS OF THE LEDGER

